Healix has secured the new two year contract to provide medical claims management to Virgin Atlantic flight crew wherever they are in the world. Reflecting the long-haul airline's driving goals of safety, security and consistent delivery, the new contract aims to ensure that the company's travellers and 4,000 strong flight and cabin crew can receive advice and care in the case of any medical emergency while they are working away from home.
"The wellbeing of our employees is absolutely fundamental to us delivering a fantastic service to our customers", confirmed James Couch of Virgin Atlantic. "And this new arrangement with Healix International gives us the confidence of knowing that we are doing everything possible to look after employees wherever they are in the world. If an employee falls ill or has an accident whilst abroad, they will have access to high quality medical expertise 24/7 as well as a specialist network of medical providers and facilities and of course, repatriation services where needed."
As one of the UK's leading medical service providers, Healix has a wealth of expertise overseas providing emergency medical case management to individuals who have an accident or fall ill and we work with many of the world's leading insurers and international corporate organisations.
This new contract with Virgin Atlantic encompasses Healix our range of expertise and services, aligned to the airline's routes and crew accommodation on each of those routes.
It includes end-to-end service to look after an employee taken ill abroad, whether they need local medical attention or repatriation. Our unique approach to case management means that every case requiring assistance is dealt with by a qualified nurse, ensuring that the individual's medical concerns are addressed as a priority and there is no risk of delay in getting treatment arranged and paid for via a cashless settlement facility.
Our global network of medical providers and hospitals, all of which have been assessed to ensure the highest standards of care, enable us to provide Virgin Atlantic employees with the best possible medical attention.
"Operating thousands of flights a year, Virgin Atlantic needed a medical claims management solution that would ensure all employees were well cared for, but also one that managed costs without compromising on that care" confirmed Steve Hook, Healix's Sales & Marketing Director. "We feel absolutely certain that our international expertise coupled with our medical knowledge will achieve both those goals."
"Our partnership with Healix will provide us with the best possible medical care for our employees when away from home" concluded James Couch of Virgin Atlantic. "We chose Healix because of its track record and expertise in this sector.